Privacy Policy

Happystash respects the privacy of clients and website visitors. This Privacy Policy explains how we handle personal information in Australia, including what we collect, how we use it, and choices available to you. Our practices aim to align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with our services, visiting our website, or communicating with us, you consent to the handling of your personal information in accordance with this Policy.

Information we collect. We may collect personal details such as name, contact information, location, booking history, preferences, feedback, and payment references. We also collect technical data when you use our website, including device type, browser, pages viewed, approximate location, and referral data. This technical data helps us understand usage patterns and improve usability.

Methods of collection. We collect information directly from you when you enquire about classes, make a booking, subscribe to communications, or contact our team. We may also receive information from trusted service providers that support our scheduling, payments, analytics, and communications. Where you provide details about another person, please ensure you have authority to do so and share this Policy with them.

Use of information. We use personal information to provide and manage classes and events, process bookings and payments, respond to enquiries, deliver service updates, personalise recommendations, and improve our website and operations. With your consent, we may send informational updates about schedules, programs, and events. You can opt out of marketing communications at any time using the provided links or by contacting us.

Cookies and analytics. Our website may use cookies and similar technologies to remember preferences, measure performance, and support security. Analytics tools help us evaluate aggregated trends to refine content and navigation. Browser settings typically allow you to manage cookies, though some features may work best with certain preferences enabled.

Disclosure. We may share information with Australian or international providers that support our operations, such as booking platforms, payment gateways, email delivery, and analytics. These parties are expected to handle information in a manner consistent with applicable privacy requirements and our instructions. Where lawful and appropriate, information may be disclosed to regulators or authorities for compliance and safety.

Storage and security. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure. Safeguards include access controls, secure transmission, and staff awareness measures proportionate to the sensitivity of the data we hold.

Access and correction. You may request access to personal information we hold about you and request corrections where details are inaccurate, out of date, incomplete, or misleading. We will respond within a reasonable timeframe. For identity protection and security, we may ask for relevant verification before actioning a request.

International transfers. Some service providers may be located or store data outside Australia. Where that occurs, we take steps designed to contractually require appropriate standards of privacy and security and to limit processing to defined purposes that support our services.

Retention. We retain personal information for as long as it is needed for the purposes described in this Policy or as required by applicable laws and regulations. When information is *** longer required, we will take reasonable steps to de-identify or securely destroy it.

Children. Our classes are generally designed for adults; youth participation may be available with appropriate supervision and consent from a parent or guardian, following venue policies and safety guidelines.

Your choices. You can update your preferences, opt out of marketing, or request access and correction by contacting us at Happystash@gmail.com or by using links provided in our messages. You can also adjust cookie preferences via your browser or our cookie banner when shown.

Contact and complaints. If you have a privacy question or would like to lodge a complaint, please contact us at Happystash@gmail.com or +61473298561. We will review and respond within a reasonable period. If you remain concerned, you may contact the Office of the Australian Information Commissioner (OAIC) for guidance.

Changes to this Policy. We may update this Policy to reflect changes in practices, services, or legal requirements. Updates will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect personal information.

Effective date: 01 July 2026.